SAP Business Technology Platform (BTP): Practical Case Studies & Benefits

Introduction :-

Digital transformation is a business necessity. Companies across different industries are moving away from Legacy systems to cloud-based platforms to stay competitive. SAP BTP Platform has one of the most powerful tools helping enterprises unify data, integrate systems, and innovate faster.

But what does SAP BTP actually achieve in real-world scenarios? In this blog, we’ll explore real business case studies that helps companies to achieve measurable results from improving employee engagement to streamlining manufacturing and enhancing customer experience. Why BTP Matters? It combines features lime data management, reporting and AI, Integration, Automation all in one place and runs on the cloud system. So it’s secure and can grow with the business.

Case Study 1: Streamlining HR Processes using Integration Suite (On-Premise SAP systems + On cloud Success Factors System) :-

Business Challenge

MNC Companies with over thousands of employees use SAP HCM system for Payroll and employee data while managing performance and recruitment in SAP SuccessFactors (Cloud). Manual data synchronization caused delays and errors, leading to payroll mismatches and poor user experience

SAP BTP Solution

Using Integration Suite, the organization built a real-time integration between HCM and Success Factors. Integration suite synchronized all data like Employee master data, Pay components and organizational details

When a new employee was hired in Success Factors, the details were automatically pushed to the SAP HCM system within minutes using OData and SOAP adapters configured in the BTP IFlow

Example

When a new employee joins in Success Factors, the details automatically push to SAP HCM at runtime using OData and SOAP Adapter.

Benefits

• Data consistency across HR systems.
• Reduced manual effort in HR and payroll teams.
• Improved employee experience due to faster updates

Best Practices

Use standard BTP content packages as a starting point, then customize as needed to reduce development time

Case Study 2: Using Fiori we can create Application UI that would be user friendly for end-users :-

Business Challenge:

Issuing gift vouchers or items through the SAP HCM system is currently a time consuming and more complicated process. Users must login each time to check available gift vouchers, check multiple screens for issuance, return, replacement and handle tasks manually, it may increase risk of inefficiencies

SAP BTP Solution:

We can streamline the entire process by building a SAP BTP Fiori application that consolidates all voucher and gift item functionalities into a single, user friendly interface. This eliminates the need to navigate through multiple SAP HCM screens, making the process faster, more intuitive and easier to manage

Example-

Before BTP Platform, the HR team had no visibility of the live gift vouchers availability. Often issuing items that were out of stock or already allocated. This caused confusion and rework.

Now, the Fiori app displays real-time stock levels directly from SAP backend using OData services, enabling informed decisions and reducing miscommunication

Benefits-

• Livestock availability racking
• Single Sign-On: Improve security across platform
• User friendly UI with SAP Fiori Standards.
• Faster decision making through real time data accessibility

Best Practices-

• Use SAP OData services for real time data access.
• Follow SAP Fiori guidelines to design application
• Use role-based access control to limit authorizations.
• Use Business Application Studio or BAS Low-Code Tools for faster and more maintainable development

Case Study 3: Automate PR Approval Process using Build Process Automation :-

Business Challenge:

We have manual mail approval process for PR and it may increase manual efforts, time consuming, low audit transparency. The procurement team and HR Team want to automate this process

SAP BTP Solution:

Company can build end-to-end approval workflow. The automation extract PR data from S/4HANA and setup multi-level approvals for department heads, update status at each step

Example-

If PR is more than 100000, System automatically sends it to the finance head for the approval. If it is not approved within 24 hours, it will send reminder mail (Conditions can be change as per requirements)

Benefits-

• Fast Process
• Easy status tracking
• Automated notification reduces manual follow-up

Best Practices-

Use Build Process Automation templates from SAP Store and can customize them with organization’s approval logic.

Conclusion :

The case studies on SAP BTP clearly demonstrate how organizations across industries are driving real business transformation with secure digital solutions

Whether it’s creating a custom SAP Fiori application, workflow automation with Build Process Automation, or SAP Cloud Identity Services for enabling secure access, BTP serves as the unified platform that bridges business processes with innovation.
By integrating systems like SAP S/HANA, Success Factors and other third-party applications we can achieve Real-Time data synchronization, Faster decision-making, Enhanced user experiences, Stronger security